Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I reset my policy restrictions password

  • 4 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: thepettrys

more options

We set up restrictions on our computers to block adult sites. However, it is blocking more than adult sites. When I click "white-list" a certain site, it asks for a password. I cannot remember the password, how do I reset it? It is NOT the Firefox master password, we don't have one of those set. This is just a little box that pops up when I try to allow a site, and says "This page is unavailable due to policy restrictions."

We set up restrictions on our computers to block adult sites. However, it is blocking more than adult sites. When I click "white-list" a certain site, it asks for a password. I cannot remember the password, how do I reset it? It is NOT the Firefox master password, we don't have one of those set. This is just a little box that pops up when I try to allow a site, and says "This page is unavailable due to policy restrictions."

선택된 해결법

Use the Reset Firefox feature to discard all your add-ons and preferences. Then reinstall the Procon Latte add-on and reconfigure it from its Preferences button in the Add-ons Manager.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (4)

more options

Firefox doesn't have such a feature. It's provided by the ProCon Latte Content Filter add-on that you installed.

  1. Open your Firefox profile folder.
  2. In the Firefox window, click the ≡ Menu Button, then the Power Symbol to exit Firefox.
  3. Back in the file manager window, create a backup copy of the prefs.js file.
  4. Open prefs.js in a text editor.
  5. Find and delete the line that looks like this:
    • user_pref("extensions.procon.general.password", "a string of letters and numbers here");
  6. Save the file. If you're using TextEdit, be sure to save as plain text. By default, TextEdit saves as a rich text document, which is inappropriate.
more options

Hi Gingerbread Man, Thank you for the reply. I followed your instructions and deleted that line; however it is still asking for a password. When we try to go to a certain site, it pops up and says this is blocked due to policy restrictions. It gives you the option of selecting "Allow this site" "Temp allow this site." But when we click on one, it asks for a password. (I cannot remember the password I set) When you said save as plain text - it didn't give me an option, it just saved it.

Any clues?

Thank you!

more options

선택된 해결법

Use the Reset Firefox feature to discard all your add-ons and preferences. Then reinstall the Procon Latte add-on and reconfigure it from its Preferences button in the Add-ons Manager.

more options

That fixed it. Thank you so much :)