Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 1 이 문제를 만남
  • 20 보기
  • 최종 답변자: cor-el

more options

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash still happens. My wife is a user on my computer, and Firefox opens normally on her desktop. Crash ID: bp-50d7abe9-270e-4779-b20e-9b8542141023

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash still happens. My wife is a user on my computer, and Firefox opens normally on her desktop. Crash ID: bp-50d7abe9-270e-4779-b20e-9b8542141023

모든 댓글 (3)

more options

Signature CoreFoundation

I will call in the big guys to help you. Meanwhile;

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

By the way, are you and your wife using the same computer?


More information; these programs were flagged in the crash report;

fbplugin= FaceBook

libsystem_kernel.dylib = unknown

libdyld.dylib = unknown

libsystem_malloc.dylib =

libobjc.A.dylib =

libsystem_pthread.dylib =

libdispatch.dylib=

글쓴이 FredMcD 수정일시

more options

The crashes mention a fbplugin, so you can check for issues with that plugin. The modules list of the crash report seems to be showing two different version according to their GUID, so that might be the problem.

  • bp-50d7abe9-270e-4779-b20e-9b8542141023

You can find the installation path of all plugins on the about:plugins page.