Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox v33.1 Android: sync login fails

  • 2 답장
  • 6 이 문제를 만남
  • 13 보기
  • 최종 답변자: sbi108

more options

I installed the latest version of Firefox, v33.1 on my Nexus 7 (2nd Gen, 2013) running Android 4.4.4. I tried to set up Firefox sync. I have sync successfully established on my desktop & notebook. When I try to login to Sync on the Nexus 7 I get a message: Invalid email or password.

I tried several solutions:

First I reset my Firefox sync password on my desktop successfully. Then I changed the Firefox sync password on my notebook successfully. But the Nexus 7 Firefox sync login attempt still fails with the same message.

Then I uninstalled Firefox from the Nexus, rebooted, reinstalled Firefox, sync login still fails.

Any ideas?

thanks, sbi108

I installed the latest version of Firefox, v33.1 on my Nexus 7 (2nd Gen, 2013) running Android 4.4.4. I tried to set up Firefox sync. I have sync successfully established on my desktop & notebook. When I try to login to Sync on the Nexus 7 I get a message: Invalid email or password. I tried several solutions: First I reset my Firefox sync password on my desktop successfully. Then I changed the Firefox sync password on my notebook successfully. But the Nexus 7 Firefox sync login attempt still fails with the same message. Then I uninstalled Firefox from the Nexus, rebooted, reinstalled Firefox, sync login still fails. Any ideas? thanks, sbi108

모든 댓글 (2)

more options

Are you using a new sync account? https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

We have yet to migrate existing users to the new Sync servers. It requires creating a new account.

more options

Hi,

Thanks for your reply. I believe I am using the new servers. I updated when the new servers were introduced.

My login was created using my desktop Firefox browser and managed from the browser and does not require a key of any sort. I just use my email address as the account name and my password to setup sync on my laptop.

How do I confirm that I am using the new Sync servers?

thanks, sbi108