Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

http://freewinupdate.com/start/?subid=353835&clickid=12674762421416953914, is this message from Mozilla or is this a hoax?

  • 1 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: CoryMH

more options

this keeps popping up in separate window. all of my programs are current. it seems like a Mozilla fake message.

this keeps popping up in separate window. all of my programs are current. it seems like a Mozilla fake message.

선택된 해결법

Hello,

Definitely a fake message. Does it pop up only for certain sites? Consider using an adblocker such as Adblock Plus if this is the case.

If it pops up regularly no matter which site you are on, it may be a result of malware installed on your computer that you may not be aware of. Check your add-ons for any suspicious extensions:

  • Tools (or New Fx Menu) > Add-ons > Extensions

Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.

You can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Reset Firefox -fix most problems article for more information.


You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (1)

more options

선택된 해결법

Hello,

Definitely a fake message. Does it pop up only for certain sites? Consider using an adblocker such as Adblock Plus if this is the case.

If it pops up regularly no matter which site you are on, it may be a result of malware installed on your computer that you may not be aware of. Check your add-ons for any suspicious extensions:

  • Tools (or New Fx Menu) > Add-ons > Extensions

Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.

You can also try the Reset Firefox feature which can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Reset Firefox -fix most problems article for more information.


You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.