Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I looked at your articles but my new computer wont let me install it, can you help?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: jayelbe

Cburns93
Cburns93
more options

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

선택된 해결법

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

jayelbe
jayelbe
more options

선택된 해결법

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe