Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Sky Go and BT Sport not working in firefox, they used to. Both work fine in Chrome.

  • 3 답장
  • 19 이 문제를 만남
  • 13 보기
  • 최종 답변자: philipp

more options

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome.

I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider.

Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome. I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider. Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

선택된 해결법

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (3)

more options

hi anthony81, can you try to totally disable flashblock for testing purposes once in the addons manager, restart firefox and see if it is making a difference?

Disable or remove Add-ons

more options

That worked, thanks. It's a bit inconvenient having to disable/enable it, but it beats changing browsers just to watch some specific shows.

more options

선택된 해결법

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.