Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can log in to Citrix but can not access the desktop once in Citrix. This has just happened and was fine yesterday

  • 8 답장
  • 4 이 문제를 만남
  • 45 보기
  • 최종 답변자: FredMcD

more options

This is not a McAfee issue as I have just spoken with them and we turned off McAfee and the issue still remins

This is not a McAfee issue as I have just spoken with them and we turned off McAfee and the issue still remins

선택된 해결법

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac:<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.


Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (8)

more options

Are you talking about your computers desktop, or something else? How did you try to access it? Are there other problems?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

more options

Random guess here.... click on Settings->Add-ons. Then click on Plugins. Change "Citrix ICA Client" and "Citrix URL-Redirection helper" to "Always Activate".

more options

It is not my computer desktop but the work one I am trying to access through Citrix. It worked fine up to Monday evening.

more options

Curista: can you confirm the process with windows 8 as I can't find plugins when in settings?? I'm not the best at windows!!

more options

선택된 해결법

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac:<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.


Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

I'm hoping you were able to get it working with FredMcD's instructions.

If you have it set to Ask and it's still not working, change it to Allow. I've noticed on Windows 7 with a recent version of Firefox sometimes Citrix will silently fail if you have it set to Ask.

more options

Thank you all for your help. Hope I don't need you again but you never know

more options

The only one who do not ask for help, are fools.

Safe surfing.