Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't click on a website and images don't load, need help!?

  • 6 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: FredMcD

more options

I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help!

Thanks.

I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help! Thanks.

선택된 해결법

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

I tried both pages with no problems. What happens when you move the mouse over one of the links? Do you see a link appear in a box at the bottom of the Firefox window?

more options

Yes i can see the link at the bottom. I also deleted cache and cookies. Still has the same problem. Can it be because of my connection? These days it has been really slow. I guess the problem with images because of that but i have no idea why i can't tick the boxes. I even tried buying a plane ticket to see if i can click the options. I could click one time but then i reload the page and couldn't click the second time.

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
more options

Contact your ISP and have them check your service.

more options

선택된 해결법

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.