Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Using a new monitor, Mozilla Firefox now has a distracting horizontal line every few lines when scrolling. This doesn't happen with another browser. HELP!

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: FredMcD

more options

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

모든 댓글 (3)

more options

hi Liza5, maybe that's an issue with hardware acceleration - please try updating your graphics driver or in case there is no new version available at the moment or this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thanks, Philipp. Your reply made me feel as though someone was hearing me, and that was a good thing. My husband and I went through the steps you gave us and the problem was still there. We sent the new display (monitor) back to the company and they have sent us a new one. This new one does not have the problem, happy to say.

We appreciate your help. Thank you!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.