I downloaded some files about 3 months ago but tried to open but the option appears grey or disabled. I read somewhere in this forum that iif "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is not in the original download location and they may have been removed by Anti-virus or cleanup software. That might be the reason but I have yet not found any solution. Where does that leave me? did I permanently loose these files? These are important and not retrievable since I got the from we transfer and the link expired months ago. I appreciate some real help! thanks