I just received a message stating my video player was slow for firewfox and it wanted me to download a fix, it said would take 10 sec. is this real?
The message kept appearing and disappearing I could not read exactly what it was. The icons looked real from Firefox. I was on my bank website. I am not technically inclined at all I apologize for that so I will not understand technical jargon.
선택된 해결법
No, that is likely a scam.
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
Plugins should only be updated via the plugin itself or by visiting the home page of the plugin. The same for other software.
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선택된 해결법
No, that is likely a scam.
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
Plugins should only be updated via the plugin itself or by visiting the home page of the plugin. The same for other software.
Thank you very much. I really appreciate Firefox the user friendly and the approach you seem to have to individuals that do not have the technical knowledge. I feel comfortable asking my question my way. More importantly I got an answer that I understand and all the unnecessary comments aren't given.
Thank you for being professional.
. Whenever you get a message / popup that software / files need to be updated;
DO NOT USE ANY OF THE PROVIDED LINKS
While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}
You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}
You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}