Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Have Yosemite 10.10.3. When I download Firefox from Safari, it appears to download but does not show up anywhere.

  • 7 답장
  • 3 이 문제를 만남
  • 9 보기
  • 최종 답변자: Peterinca

more options

I had Firefox on my desktop and deleted it from my system - cleaned the system. I then tried to download Firefox again and it appears to start the download which happens super fast. Then the screen comes up saying thank you for downloading - but the firefox.dmg is nowhere to be found anywhere on my system. At no point does the little symbol show itself - indicating the time of the download.

I had Firefox on my desktop and deleted it from my system - cleaned the system. I then tried to download Firefox again and it appears to start the download which happens super fast. Then the screen comes up saying thank you for downloading - but the firefox.dmg is nowhere to be found anywhere on my system. At no point does the little symbol show itself - indicating the time of the download.

선택된 해결법

It looks like you have some download software called "iGetter" that is taking over the download, and safari is blocking the software, making the download not work. I have no idea if you want this software or not, but you should try uninstalling it, as that will probably work. Uninstall instructions are at http://www.igetter.net/downloads.html

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

Hello Peterinca, try one more time from the next link : https://www.mozilla.org/en-US/firefox/all/

thank you

more options

Unfortunately, the same thing happens.

more options
more options
more options

Cor-el: When I clicked onto the English US link in the folder, the download begins; however, a notice comes up saying "Plug-in blocked for this website". When I click on that, another box drops - if I click "Cancel" - nothing happens, if I click "Trust" - the screen immediately returns to the beginning download folder.

It seems I may have gotten furthest with this link..?

글쓴이 Peterinca 수정일시

more options

선택된 해결법

It looks like you have some download software called "iGetter" that is taking over the download, and safari is blocking the software, making the download not work. I have no idea if you want this software or not, but you should try uninstalling it, as that will probably work. Uninstall instructions are at http://www.igetter.net/downloads.html

more options

Almost immediately before user293's problem solving answer came in, I thought to go the the igetter.net site to see if it could shed light on the problem. When I deleted Firefox, I did not uninstall it - instead, I put it into the trash. There were still bits of the old igetter.net program hidden in my system - once the three stragglers were pulled into the trash, trash emptied and the system restarted, I went to Safari and using Cor-el's link, I was able to IMMEDIATELY download Firefox! Thank GOD - Safari is not cutting it for me.

THANK YOU TO ALL WHO HELPED!! Peter