Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Reinstall Thawte Certificates

  • 10 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: QuotesUK

more options

I am having problems with SSL certificates that cannot be validated because Thawte certificates were not valid. During attempts to fix this I have deleted some Thawte certs with the expectation of being able to re-install.

How do I reinstall all of the Thawte Certificates to the latest version?

I have already carried out a reinstall of the App, and a Refresh.

Mac Firefox v37.0.2 on Intel iMac

Thanks

I am having problems with SSL certificates that cannot be validated because Thawte certificates were not valid. During attempts to fix this I have deleted some Thawte certs with the expectation of being able to re-install. How do I reinstall all of the Thawte Certificates to the latest version? I have already carried out a reinstall of the App, and a Refresh. Mac Firefox v37.0.2 on Intel iMac Thanks

모든 댓글 (10)

more options

If a Refresh did not restore the certificates, then they presumably are not among the built-in root certificates that ship with Firefox.

What kind of certificates are they: personal certificate, server certificate, signing certificate (authority certificate)?

Does this affect a particular website? If so, you could provide the URL.

more options

Thank you jscher2000

It was affecting several web sites that I visit on a regular basis. I used an SSL checker and the sites were correctly configured.

I then discovered that Thawte Server CA was crossed out in the Keychain Access app, so I deleted and reinstalled with the data-file I downloaded from Thawte’s site as part of the root package.

Then restarted and things appear to be working okay now.

Can someone please confirm the standard Thawte certs settings. I notice it has changed from what I had before and now I only see three for Thawte listed under Authorities: Primary Root CA; CA G2; CA G3, with the following serial numbers

34:4E:D5:57:20:D5:ED:EC:49:F4:2F:CE:37:DB:2B:6D 35:FC:26:5C:D9:84:4F:C9:3D:26:3D:57:9B:AE:D7:56 60:01:97:B7:46:A7:EA:B4:B4:9A:D6:4B:2F:F7:90:FB

Is this okay? Do I need to install anything else to fix this for sure?

more options

Firefox automatically stores intermediate certificates that servers send in the Certificate Manager for future us. Stored intermediate certificates show as "Software Security Device" in the "Security Device" column in the Certificate Manager. If a server doesn't send a full certificate chain then you won't get an untrusted error when Firefox has stored missing intermediate certificates from visiting a server in the past that has send it, but you do get an untrusted error if this intermediate certificate isn't stored yet.

more options

On Windows, Firefox does not use the system's certificate store, but instead maintains its own store (cert8.db). You may have something different on Mac, and hopefully someone can advise on what you should be seeing there.

more options

thawte DV SSL CA - G2 and thawte EV SSL CA - G3 are intermediate certificates and show for me in the Certificate Manager as "Software Security Device". You normally do not need to worry about such intermediate certificates because Firefox will instal them automatically. It is only a problem if you visit a website that doesn't send a complete certificate chain.

There is this extension to integrate the Mac Keychain service in Firefox.

more options

Thank you for all the responses. I think I need to see how things go over the next few days before I can be sure this issue is solved.

For anyone else reading this in future, I'm using Mac OS 10.8.5 and Firefox 37.0.2 ... I deleted then imported the Thawte Server CA in the Keychain Access app with the data-file obtained from https://www.verisign.com/support/thawte-roots.zip and then restarted the Mac OS.

more options

Do you connect to the problem sites directly, or is the connection proxied, for example, by security software doing filtering of web connections?

more options

I have Kaspersky Internet Security v15.0.0.226a.b installed.

I haven't seen any problems since updating the Keychain certificate.

more options

Do you use the SSL Scan feature? You should be able to determine that by clicking the padlock on the address bar in Firefox, then clicking More Information and View Certificate: was it "Issued by" Kaspersky?

If so, that could explain the issue, because Kaspersky probably is validating against the OS certificate store in that scenario.

more options

Yes, Kaspersky is checking SSL. Sometimes it says verified by Kaspersky, sometimes not. However I think the issue was the untrusted cert in Keychain, made worse by me trying to fix it within Firefox.