Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox has stopped supplying passwords when logging in to web sites

  • 6 답장
  • 1 이 문제를 만남
  • 11 보기
  • 최종 답변자: Peter_Harris

more options

I use a master password and tick the remember me box for most web sites. Recently Firefox has not been inserting the password during log in. I am asked for the master password but get no response after inputting it. I have checked the password list and all my passwords are there.

I use a master password and tick the remember me box for most web sites. Recently Firefox has not been inserting the password during log in. I am asked for the master password but get no response after inputting it. I have checked the password list and all my passwords are there.

선택된 해결법

Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Did you try a fresh start in the new profile without copying any files (in particular logins.json and key3.db) to the new profile?

Note that Firefox won't auto-fill names and passwords in Private Browsing mode or if the website is using autocomplete=off in the input form or field.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

If the new profile works then you can try to copy the logins.json and key3.db files to this profile and check again if it works. If not then there might be a problem with the logins.json file. Make sure that there aren't any entries with an empty name present in the Password Manager.

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
more options

None of the suggestions helped. I have now completely removed Firefox and reinstalled it and the problem is still there.

more options

선택된 해결법

Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Did you try a fresh start in the new profile without copying any files (in particular logins.json and key3.db) to the new profile?

Note that Firefox won't auto-fill names and passwords in Private Browsing mode or if the website is using autocomplete=off in the input form or field.

글쓴이 cor-el 수정일시

more options

Peter_Harris said

I use a master password and tick the remember me box for most web sites. Recently Firefox has not been inserting the password during log in. I am asked for the master password but get no response after inputting it. I have checked the password list and all my passwords are there.

Thanks for help. Problem solved.

more options

Thanks for help. Problem solved.