Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I am getting connection untrusted error messages for LinkedIn, Yahoo, Mozilla and a few other sites

  • 6 답장
  • 30 이 문제를 만남
  • 9 보기
  • 최종 답변자: AliceWyman

more options

I just refreshed firefox and am now getting the "this is an untrusted connection" error message for sites like Yahoo, LinkedIn, Mozilla and a few other banking sites. I have read all of the articles and cannot seem to figure out what is wrong. Any help is greatly appreciated.

I just refreshed firefox and am now getting the "this is an untrusted connection" error message for sites like Yahoo, LinkedIn, Mozilla and a few other banking sites. I have read all of the articles and cannot seem to figure out what is wrong. Any help is greatly appreciated.
첨부된 스크린샷

선택된 해결법

Found the problem. It has to do with Avast web shield.

Thanks for your help

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (6)

more options

One additional bit of information. I have multiple users set up on my mac and I am not getting the same errors with firefox when logged in under the other users - only my profile.

more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"
  • Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
  • Click the "View" button and inspect the certificate and check who is the issuer.

You can see more details like the intermediate certificates that are used in the Details tab.


more options

Unfortunately none of those suggestions worked.

more options

선택된 해결법

Found the problem. It has to do with Avast web shield.

Thanks for your help

more options

Thanks for reporting that the problem was due to Avast web shield. I'll mark your question solved.

For others having this issue I found the following:

https://www.reddit.com/r/avast/comments/2t7n4k/untrusted_connections_after_updating_avast/


If you're getting an "untrusted connection" warning from Firefox when visiting Google and Youtube after recently updating Avast (or if you now can't log into reddit):

open Avast
Settings
Active Protection
Web Shield > Customize
untick Enable HTTPS scanning

Restart Firefox and the problem should be fixed.


more options

P.S. For more information about Avast and HTTPS scanning, contact Avast support or see: https://forum.avast.com/index.php?topic=159346.0 Topic: Issues and questions on HTTPS Scanning - Avast Internet 2015