Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Filter messages but won't reply with template

  • 2 답장
  • 1 이 문제를 만남
  • 8 보기
  • 최종 답변자: mjdavey

mjdavey
mjdavey
more options

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

모든 댓글 (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I would guess that the first two actions mean the email is not in the Inbox, so the third action cannot work as the email is not in Inbox.

What happens if you chnage the order; Reply with template as first action and then perform the other actions?

Thus: Reply with Template, tag and then move.

mjdavey
mjdavey 질문자
more options

Hi, Thanks for the effort. I think I found the problem, I had my Templates Sub-Folder under my INBOX folder, but in TOOLS /Account Settings /Copies and Templates, it was looking for the Templates folder under Local Folders. When I changed this it still didn't work, BUT when I restarted Thuderbird it did.