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Keep same email, using new Windows 7 OS, doesn't recognize password

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  • 최종 답변자: user01229325

Triskell
Triskell
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I have Windows XP on this PC. I am converting everything over to a new Windows 7 PC. When I set up my Thunderbird email it asks for a password. I gave it the best one I could remember. There did not seem to be an option to help me reset password, so I may be using the wrong password. How do I get my new PC to recognize my old Thunderbird email address?

Can I ask a second question? If not please disregard this part. I have Ubuntu 14.04LTS on my laptop. I also use Thunderbird there, but when I replaced the harddrive, I tried to keep the gmail address. It would not work for PGP encryption. I tried setting a new account, but somehow it remained linked to the first gmail address, so PGP no longer works on my laptop. Even my geek friends are stumped on this one.

I have Windows XP on this PC. I am converting everything over to a new Windows 7 PC. When I set up my Thunderbird email it asks for a password. I gave it the best one I could remember. There did not seem to be an option to help me reset password, so I may be using the wrong password. How do I get my new PC to recognize my old Thunderbird email address? Can I ask a second question? If not please disregard this part. I have Ubuntu 14.04LTS on my laptop. I also use Thunderbird there, but when I replaced the harddrive, I tried to keep the gmail address. It would not work for PGP encryption. I tried setting a new account, but somehow it remained linked to the first gmail address, so PGP no longer works on my laptop. Even my geek friends are stumped on this one.

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user01229325
user01229325
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You don't have a Thunderbird email address. You have an email address issued by an email provider. Your password is administered with that provider. Work with them to reset a forgotten password.