Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Opening a new tab causes FF to crash

  • 4 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: cor-el

more options

I have recently got a new laptop which runs Windows 10. Whenever I try to open a new tab, it causes FF to crash. Working in safe mode seems to be the only way I am able to have multiple tabs open at once

I have recently got a new laptop which runs Windows 10. Whenever I try to open a new tab, it causes FF to crash. Working in safe mode seems to be the only way I am able to have multiple tabs open at once

모든 댓글 (4)

more options

Hi, since it's OK in Safe Mode, this article should help you find the cause - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

bp-07d8e611-ab44-4e34-8c09-e2a012150821 21/08/2015 20:44 bp-4886ac77-0505-4d8d-91b3-79a082150821 21/08/2015 17:05 bp-ae520b7c-98ae-4b8b-b49e-ead402150821 21/08/2015 15:04 bp-4ae576bb-1e22-494e-bcbd-196f32150821 21/08/2015 15:04 bp-8ebdf429-f19c-4098-b6b6-e130e2150821 21/08/2015 15:03 bp-105a1298-80ff-4aeb-a44b-031d52150821 21/08/2015 15:03 bp-f7690559-d991-45f5-ab3a-0cdc42150821 21/08/2015 15:03 bp-2bf14a2d-9dfe-436f-97d6-1cb2e2150821 21/08/2015 15:02 bp-fbdce3e2-064b-43bf-af19-70be12150821 21/08/2015 15:02 bp-099e5106-e738-4007-8319-edc1b2150821

more options

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.