Cannot connect to server, connection refused...same old problem looks like.
So, the same day as firefox maintenance service activity, can no longer access any new emails. I searched all these forums and did all the firewall allowing, removing, adding again but didn't solve it. So I removed account from Thunderbird and tried adding it back again but it won't allow it. Says "configuration found at email provider" which is good, then press "ok" then says "configuration could not be verified - username or password is wrong" So I changed my password at host, tried again, nope. This has to be form Mozilla.
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Unfortunately I would guess about 1% or less of people with your issue following an update actually have a problem with their email client. Almost all of them have a problem with their anti virus program.
The standard request is;
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.