Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My system has id'd a nonworking start menu and cortana (W10), but I am finding that Firefox is hung up somewhere. I can't locate it to close it or uninstall it.

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

When I force a shut down, and restart, I get a critical error (start menu and Cortana aren't working), and Firefox is hungup somewhere. I can not click to start it (from the program files folder--since no icons on the start bar displays).

When I force a shut down, and restart, I get a critical error (start menu and Cortana aren't working), and Firefox is hungup somewhere. I can not click to start it (from the program files folder--since no icons on the start bar displays).

선택된 해결법

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

more options

FredMcD, Thanks for your reply. In my case it didn't help because I had already rebooted at least twice and in rebooting only the Start Menu and Task View icons appeared on the Quick Launch ("no icons [display] on the start bar"). But I was able to resolve the problem of closing FireFox by using the Task Manager. Then when I rebooted, the other problems with Start Menu and Cortana also were corrected.

more options

선택된 해결법

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.