Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

My firefox browser has started to crash on opening in standard and safe mode. I have unistalled the program, downloaded and reinstalled the latest copy and the firefox browser still crashes.

Thanks

My firefox browser has started to crash on opening in standard and safe mode. I have unistalled the program, downloaded and reinstalled the latest copy and the firefox browser still crashes. Thanks

모든 댓글 (1)

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see: