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Mozilla Thunderbird upgraded and we cannot write mail or use many of the features.

  • 6 답장
  • 6 이 문제를 만남
  • 1 보기
  • 최종 답변자: Jsenturia

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I cannot get to my inbox without opening a new tab or window. Cannot forward email. Cannot write a new message. Help is only in the far right hand area, no longer in the tool bar. What happened with this update?? How can I get back to the way it was?

I cannot get to my inbox without opening a new tab or window. Cannot forward email. Cannot write a new message. Help is only in the far right hand area, no longer in the tool bar. What happened with this update?? How can I get back to the way it was?

선택된 해결법

Great.

So, you were able to remove lightning??

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (6)

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- start Thunderbird in safe mode

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart - start thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?

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How do I get to safe mode? Even if I run as administrator, when I get to add-ons, nothing further appears.

Thanks!!!

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er, I provided the link with instructions https://support.mozilla.org/en-US/kb/safe-mode

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In safe mode with all add-ons disabled, the problems were gone.

Thank you very much Wayne.

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선택된 해결법

Great.

So, you were able to remove lightning??

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It appeared not to be there. Whether I removed it or not, it seems to be fine. I do not have to open it in the safe mode to get all the properties correct.

Thanks so much for the help.