Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Why can't I get Kaspersky to update because Firefox is blocking it

  • 2 답장
  • 3 이 문제를 만남
  • 2 보기
  • 최종 답변자: cor-el

McKibbonAA
McKibbonAA
more options

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION. i AM CONTACTING YOU FROM A PUBLIC LIBRARY

모든 댓글 (2)

FredMcD
FredMcD
more options

Do you have a profile with Kaspersky. Edit it.

I've called the big guys to help you. Good luck.

This will disable add-on signature enforcement; Enter about:config into your Firefox address bar Click the I'll be careful button Find xpinstall.signatures.required in the list Right click the preference Select Toggle until the value is false https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

https://wiki.mozilla.org/Firefox/AddOns/Status/Updates#Exec_Summary “Currently targeting Signing with no pref to turn off in Firefox 47”

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.

If the certificate is issued by your Kaspersky security software then you have two options: