In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

My problem does not seem to happen Internet Explorer. If you can supply a fix, I'll keep using Firefox. If not, guess I'll switch browsers. bp-5a2bf247-f337-4d76-910d-0799c2160126 1/26/2016 1:04 PM bp-c6a7d2fd-a11a-4fd2-947d-6e2952160114 1/14/2016 3:54 PM bp-b5d3aa7a-1697-4fd9-9134-ee9f12160112 1/12/2016 12:06 PM bp-19256e5c-6157-42e6-87cb-9fa222160110 1/10/2016 2:42 PM a1f57315-b95d-488f-9563-2a844923b814 1/2/2016 1:56 PM bp-b48bab44-d2b4-4085-a9f6-82a802151224 12/24/2015 6:10 PM bp-5246d9aa-c7d7-40a0-bad0-cba292151222 12/22/2015 5:34 PM bp-63e9e114-ed3c-43e4-bd1d-c22252151219 12/19/2015 2:51 PM bp-ea9db646-5c07-405e-a80b-b587a2151218 12/17/2015 10:28 PM bp-ea71eb20-50a4-4702-b621-7aba52151215 12/14/2015 9:00 PM bp-a6130c95-7b35-4e86-827e-6d0c42151210 12/9/2015 10:10 PM bp-b6d90318-0946-4a11-8070-ab7fb2151202

Frosty8888 said

My problem does not seem to happen Internet Explorer

That means it's a Firefox issue. If it was both, the issue would by the computer.

Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 10.0.10586

bp-5a2bf247-f337-4d76-910d-0799c2160126 bp-19256e5c-6157-42e6-87cb-9fa222160110

Signature mozalloc_abort | NS_DebugBreak

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

atiumdag.dll = ATI Technologies Inc = Radeon DirectX Universal Driver

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1218205 RESOLVED DUPLICATE crash in seamonkey@0x64bd (mozalloc_abort) coming back from Safe Mode

1215195 RESOLVED FIXED continued abort crash in mozilla::layers::PImageBridgeChild::Write

1208071 RESOLVED FIXED abort crash in mozilla::layers::PImageBridgeChild::Write +++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-c6a7d2fd-a11a-4fd2-947d-6e2952160114 bp-b5d3aa7a-1697-4fd9-9134-ee9f12160112

Signature mozilla::layers::ImageBridgeChild

Modules; same as above

This is for Sumo's Related Bugs 1217135 RESOLVED FIXED crash in mozilla::layers::ImageBridgeChild::EndTransaction

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

You can check for issues caused by plugins and set plugins to "Ask to Activate" on the "3-bar Menu button/Tools > Add-ons > Plugins" page.

• plugins are not affected by Firefox Safe Mode

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

• make sure you have the latest Flash version:
  http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
• check for updates for your graphics drive drivers
  https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
• disable protected mode in the Flash plugin (Windows Vista and later)
  https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox
• disable hardware acceleration in the Flash plugin
  https://helpx.adobe.com/flash-player/kb/video-playback-issues.html
• disable hardware acceleration in Firefox
  https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

See also:

• http://kb.mozillazine.org/Flash#Troubleshooting