Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Can't send emails with attachments

  • 1 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: Matt

jhtrinity
jhtrinity
more options

My client had a new computer last week. Installed thunderbird which was working fine until today. He can't send emails with attachments. It's a gmail account, which works fine in the browser and on other machines with thunderbird.On his machine it just times out

He has windows defender as his antivirus

My client had a new computer last week. Installed thunderbird which was working fine until today. He can't send emails with attachments. It's a gmail account, which works fine in the browser and on other machines with thunderbird.On his machine it just times out He has windows defender as his antivirus

모든 댓글 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

first try without windows defender, just to eliminate it.

Check the gmail setting on gmail.

Is the allow less secure apps turned on or off. Is the person using Google two factor authentication? Have they created an application password for Thunderbird if that is the case?

Almost all issues with Google are about two factor authentication and less secure application.

The next most common issue is firewall and anti virus.

The remaining one in one thousand is difficult to diagnose and usually requires a log https://wiki.mozilla.org/MailNews:Logging