Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Maximum number of false attempts

  • 2 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

Halfkenny
Halfkenny
more options

my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out.

Thank You in advance

my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out. Thank You in advance

모든 댓글 (2)

philipp
philipp
  • Moderator
more options

hi Halfkenny, we are currently having some issues with firefox accounts - those should resolve themselves later on though, so please have a bit of patience at the moment and try to log-in again in a bit. thank you for your understanding!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been problems over the past days with the Firefox account service used to sign on to Sync. Most these issues should be fixed now. See Mozilla — Cloud Services Status: 

Firefox Accounts
Issues with FxA logins have been resolved.
Timestamp: Apr 4, 17:00 UTC

We are currently experiencing problems with FxA logins. Engineers are looking into the problem.
Timestamp: Apr 3, 22:43 UTC

Can you access the account here?