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dongle keeps going red,then flashing green,it flashes blue when connected,can you help?

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looby69
looby69
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my tmobile dongle flashes blue once connected which is what it should do,but it keeps going to red and flashing green on its own,i dont know what these lights indicate and was hoping you could help me please? 

 thank you lorraine
my tmobile dongle flashes blue once connected which is what it should do,but it keeps going to red and flashing green on its own,i dont know what these lights indicate and was hoping you could help me please? thank you lorraine

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Paul
Paul
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Hi

This does not sound like an issue with Firefox, but an issue with the T-Mobile device you are using.

I recommend that you contact their support team who should be able to help with this.