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why do I get this error?Timestamp: 4/30/2016 1:51:20 PM Error: mobile.charter.net : server does not support RFC 5746, see CVE-2009-3555

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  • 최종 답변자: christ1

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Just starting this am - unable to get emails and there's a lock symbol on the email folder - WHY? How do I get rid of it?

Timestamp: 4/30/2016 1:51:20 PM Error: mobile.charter.net : server does not support RFC 5746, see CVE-2009-3555

Just starting this am - unable to get emails and there's a lock symbol on the email folder - WHY? How do I get rid of it? Timestamp: 4/30/2016 1:51:20 PM Error: mobile.charter.net : server does not support RFC 5746, see CVE-2009-3555

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unable to get emails

https://support.mozilla.org/en-US/kb/cannot-receive-messages

there's a lock symbol on the email folder - WHY? How do I get rid of it?

The lock symbol indicates a secure connection to the server. This is what you want.

server does not support RFC 5746, see CVE-2009-3555

You can ignore that. The message about CVE-2009-3555 is meant for administrators to make them aware that they need to fix their servers. https://wiki.mozilla.org/Security:Renegotiation

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Thanks. Still not sure why I was not getting email that was on the server.....

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I am still not getting my email through Thunderbird. Can anyone else help?

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Do you get any error message?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

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no error messages. I have two accounts for Thunderbird (both under charter.net) What I am finding is the one account that I am getting mail straight away is listed as pop3 and the other one (with a charter address) is imap. It's the imap account that sometimes doesn't load my email or when it does, it takes hours.

Name Thunderbird Version 38.7.2 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.2

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Please post your Troubleshooting Information.