Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Facebook and Tumblr are not working!

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: LaurenM01

more options

Just downloaded Firefox after Chrome kept crashing except I'm having the problem where when I try to go to Facebook it redirects me saying that "the site is not secure." I've gone through all the relevant security settings and nothing it working.

Then I tried Tumblr to see if this was the case with all social media. It let's the site through but only with text and no formatting or graphics. Again, I tried going through the settings but I see absolutely nothing worthwhile or helpful.

Please help!

Just downloaded Firefox after Chrome kept crashing except I'm having the problem where when I try to go to Facebook it redirects me saying that "the site is not secure." I've gone through all the relevant security settings and nothing it working. Then I tried Tumblr to see if this was the case with all social media. It let's the site through but only with text and no formatting or graphics. Again, I tried going through the settings but I see absolutely nothing worthwhile or helpful. Please help!

글쓴이 LaurenM01 수정일시

선택된 해결법

Hey Lauren!

This is definitely one annoying error message. I believe it's caused by your antivirus software. I see you have a Avast addon installed. That lets me know you have Avast installed on your system. My advice is to go into the Avast settings and uncheck the "Enable HTTPS Scanning" setting. Once you have done that, retry visiting the site in both Firefox and Chrome and let me know the results. Thanks!

Detailed instructions on how to do that: https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_the-error-occurs-on-multiple-secure-sites

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

Hey Lauren!

This is definitely one annoying error message. I believe it's caused by your antivirus software. I see you have a Avast addon installed. That lets me know you have Avast installed on your system. My advice is to go into the Avast settings and uncheck the "Enable HTTPS Scanning" setting. Once you have done that, retry visiting the site in both Firefox and Chrome and let me know the results. Thanks!

Detailed instructions on how to do that: https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_the-error-occurs-on-multiple-secure-sites

more options

Hi Lauren, sorry to bug you but just wanted to confirm that my post fixed your problem. Sometimes people mark their posts as solved by accident. So I just want to be sure. :)

more options

@Noah_SUMO Hi! Yes! It fixed it right up! Thank you so much!