Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cant update or uninstall flash on Mac osx

  • 5 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I am running MAC OSX 10.11.5 . In firefox it says my flash player version 21.0.0.213 is out of date and to update. I follow the directions to via the "check plugins" page which takes me to the Flash update page. I download the DMG (Version 21.0.0.242) and it fails as attached. I go to the troubleshooting page and it is circular. I try and do a full unistall of Flash and there is a broken link to the uninstall DMG. Any help would be appreciated

I am running MAC OSX 10.11.5 . In firefox it says my flash player version 21.0.0.213 is out of date and to update. I follow the directions to via the "check plugins" page which takes me to the Flash update page. I download the DMG (Version 21.0.0.242) and it fails as attached. I go to the troubleshooting page and it is circular. I try and do a full unistall of Flash and there is a broken link to the uninstall DMG. Any help would be appreciated

선택된 해결법

The above didn't work but I did follow the link to the Adobe Forums and found this thread:

https://forums.adobe.com/message/8360535#8360535

Where there was a suggestion to use the Standalone installer (what ever that is). Anyway that worked.

Thanks everyone who commented. Your help was much appreciated.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Type about:plugins<enter> in the address bar. Now search for the plugin.

Example; Adobe Acrobat File: nppdf32.dll,nppdf32.dll Path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\browser\nppdf32.dll,C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll Version: 11.0.9.29 State: Enabled Adobe PDF Plug-In For Firefox and Netscape 11.0.9

This will show you the path to that program. Copy the Path Only. Also, note the name of the file, and remember it. Now Close Firefox. Open your file browser and paste the path in the address bar. Find the file, and delete it. Now you can restart Firefox. Warning ! Remember to delete the right program.

To be safe, remove all of them. Then install the current.

more options

I followed the instructions above and then tried running Adobe Flash Player Installer and it still fails at about 55% complete.

more options

Start your Computer in safe mode with networking. Then try the installer. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Adobe Support https://forums.adobe.com/community/flashplayer

more options

선택된 해결법

The above didn't work but I did follow the link to the Adobe Forums and found this thread:

https://forums.adobe.com/message/8360535#8360535

Where there was a suggestion to use the Standalone installer (what ever that is). Anyway that worked.

Thanks everyone who commented. Your help was much appreciated.

more options

That was very good work. Well Done.