Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox is hacked and no way to delete virus

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: philipp

more options

Firefox is hacked since months , I uninstalled and re-installed it but useless! when I click anywhere on any page it opens another page and new window! please help me also when I search on google for anything it shows me fake results as shown

Firefox is hacked since months , I uninstalled and re-installed it but useless! when I click anywhere on any page it opens another page and new window! please help me also when I search on google for anything it shows me fake results as shown

모든 댓글 (1)

more options

hello, this sounds like malware is active on your system, so please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware