Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

why won't emails stay in my inbox?

  • 3 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: Zenos

more options

I see the emails come in - DON"T MOVE THEM and they simply disappear from the inbox and can not be located on the desktop version of Thunderbird. I often have to use another device to forward the email back into the inbox a second time. Yep the email is still in the IN box on other devices. It is only on Thunderbird that they disappear. Rebooting doesn't help. I'm ready to find another email program - this is unacceptable.

I see the emails come in - DON"T MOVE THEM and they simply disappear from the inbox and can not be located on the desktop version of Thunderbird. I often have to use another device to forward the email back into the inbox a second time. Yep the email is still in the IN box on other devices. It is only on Thunderbird that they disappear. Rebooting doesn't help. I'm ready to find another email program - this is unacceptable.

모든 댓글 (3)

more options

How do you have the account setup on all your devices? POP or IMAP or a mixture of the two?

more options

Imap on all devices

more options

Does it work, the second time, after you have forwarded them to yourself?

Are you sure Thunderbird isn't set to show only unread emails? Or maybe only show messages with attachments?

It would seem that they are not being moved or deleted since they can still be found via other devices. This suggests to me they are being hidden.

글쓴이 Zenos 수정일시