Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

can not open account settings, Thunderbird freezes

  • 4 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: joseph94

more options

Outlook.com change the setting for getting my mail. Every time I try to edit the settings for this account Thunderbird freezes and can not do anything. I must close it with Task Manager. I need to be able to change the account settings. Please Help

Outlook.com change the setting for getting my mail. Every time I try to edit the settings for this account Thunderbird freezes and can not do anything. I must close it with Task Manager. I need to be able to change the account settings. Please Help

선택된 해결법

Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

You could try changing when OFFLINE OR Move whatever mail you have in that account to a Local folders and set up a new account with the new settings.

more options

Thank you for your reply. I can not even create a new user as when click on Account Settings Thunderbird freezes and Account Settings does not open. Thunderbird is frozen and no effort will close . The only way to close is using Task Manager and close the process. I downloaded the last version of Thunderbird and it did not solve the problem

Any other solution is more than welcome.

more options

선택된 해결법

Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one

more options

Thank you Gnospen,

It did work. I now need to activate the add-ons one by one.

Thank you