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Changing text in email to "Body Text" causes text entry problems

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  • 최종 답변자: Matt

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I'm composing brand new email. I write my basic message, highlight the entire text (which by default is in "Paragraph" mode) and change it to "Body Text". After doing this, I try to go into the middle of one of the paragraphs and start to type changes. The cursor immediately jumps out of its current position to the space between the paragraph I'm in and the previous one.

This has happened on several occasions and is becoming annoying.

I'm composing brand new email. I write my basic message, highlight the entire text (which by default is in "Paragraph" mode) and change it to "Body Text". After doing this, I try to go into the middle of one of the paragraphs and start to type changes. The cursor immediately jumps out of its current position to the space between the paragraph I'm in and the previous one. This has happened on several occasions and is becoming annoying.

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Nope. This does not do anything.

The problem is related to Thunderbird forcing HTML when I do not wish it under any circumstances. This prompted me to check other possibilities in another area.

Under the General tab in the same area. I went to the section titled HTML and unchecked "When using paragraph format, the enter key creates a new paragraph. This automatically puts the body in "body text" mode and not paragraph mode.

If Thunderbird would like to correct their problem they should look further into it. Changing styles should not disrupt input.

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I have no idea what your talking about. I gave you a link that describes how to do exactly what you are saying your have done. To quote the link

The Thunderbird composition window now functions more like a word processor in that pressing the "Enter" key inserts a new paragraph, pressing "Shift+Enter" inserts a new line. This new behavior can be switched off in the Tools > Options > Composition > General tab.

Then you say you do not want HTML under any circumstanced. Then turn it off. Right click the account in the folder pane, select settings and in composition and addressing for the account deselect compose messages in HTML format. Now you have no HTML just plain text.

Ohh and you are the first person I have seen to complain about the cursor doing as you say. So I don't think there will be much anyone else can do with the issue. They can not even reproduce it. Hence a workaround was offered to you.

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Sorry to get you so upset. The link you gave me took me to a page with a lot of options, in fact the first one entitled "Mail Composition". Or perhaps you just wanted me to go through the entire process instead of simply answering the question directly.

If you couldn't reproduce the problem, perhaps I didn't give detailed enough steps. You could have asked for a more detailed process.

Obviously you are not a customer service-type person and just one of the forum jerks who responds to messages as if everyone else is stupid. Get a life.

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No I am one of the jerks that credit you with the ability to read a few paragraphs and comprehending what your read. I am sorry if I gave you to much credit.

My interest in reproducing something is when many folk have an issue. Then we have a bug. With but a single person with a problem we have nothing but one person with a problem.

If you can reliably reproduce the issue please file a bug instead of asking for support. https://bugzilla.mozilla.org/ But I suggest you undertake the following steps before you even consider that approach.

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection.