Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When I try to control P to print an article web pages freeze.

  • 2 답장
  • 5 이 문제를 만남
  • 12 보기
  • 최종 답변자: MikeM10228

more options

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

The browser freezes when I try to control-P to print a page from the web, whether to Adobe printer or an installed printer. Help!

선택된 해결법

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Will it freeze or will it crash? Check to see if any crash reports are generated in [about:crashes] <- clicking on that should open up a new window or tab with "about:crashes" in the url bar.

As for what may have caused this I would first check that the printer driver is up to date.

  1. Search for your printer's driver and use these instructions to swap out if you are out of date: http://superuser.com/questions/255699/where-can-i-see-the-printer-driver-v...

Then reset the printer settings in Firefox:

  1. Fix printing problems in Firefox

Lastly, you can reset the Applications Settings to change the file to open up with a different program (I do not know if this is happening with only pdfs or all files, including webpages?)

more options

선택된 해결법

Thanks so much!! Resetting the Firefox printer worked. I had previously tested things in Internet Explorer, so I figured it had to do with Firefox. I did the "about:crashes:, and while I am pretty computer literate i had no idea what any of that code/jibberish was! :)

Thanks again!