Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox browser hijacked by Speedbit Search

  • 47 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: nick8000

more options

I recently refreshed Firefox browser & found it had been taken over by Speedbit Search. When I have been using Google and then pressed the Home button to return to the Firefox homepage this was when I found Speedbit Search homepage. So I have been unable to access my Firefox bookmarks, passwords, history. I refreshed again and got back the Firefox homepage without the bookmarks and saved passwords, but I think Speedbit is still on the computer. Thank you, nick8000

I recently refreshed Firefox browser & found it had been taken over by Speedbit Search. When I have been using Google and then pressed the Home button to return to the Firefox homepage this was when I found Speedbit Search homepage. So I have been unable to access my Firefox bookmarks, passwords, history. I refreshed again and got back the Firefox homepage without the bookmarks and saved passwords, but I think Speedbit is still on the computer. Thank you, nick8000

선택된 해결법

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

Dear jscher2000,

Could a external hard disc with the capacity be used to restore bookmarks ?.

Regards. nick8000

more options

nick8000 said

Could a external hard disc with the capacity be used to restore bookmarks ?.

I don't think disk space is the problem, but you would have a better sense than I do. If Firefox is expanding the jsonlz file before restoring it, most likely it would be using the TEMP folder on your main drive.

more options

The temp folder on the C: drive is empty.

nick8000.

more options

Dear jscher2000,

The temp folder on the C: drive is empty. I originally imported the book---- marks from Chrome in March 2016 & though it took 2 hours they all came across. Now I am trying to restore them I get nothing. Is it possible to op--- en the file bookmarks2016.08.29_19992 to see what is there or is that imp- ossible. If Firefox is ostensibly expanding the jsonlz files to json files in the restoration process would I not need more disk space for restoring the bookmarks.

Regards. nick8000

more options

The answer to my question is now concluded and I am happy, so thank you all for your assistance: jscher2000, the-edmeister, FredMcD.

All my Regards. nick8000

more options

선택된 해결법

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

more options

Export bookmarks from bookmarkbackups in Old Firefox Data into HTML file. Then import the bookmarks from the HTML file.

nick8000

THIS STATEMENT MIGHT NEED CORRECTING.

  1. 1
  2. 2
  3. 3