We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

just upgraded to ubuntu 16.04 now can't access internet (another laptop w/16.04 works ok)

  • 1 답장
  • 2 이 문제를 만남
  • 7 보기
  • 최종 답변자: Paul

sc3131
sc3131
more options

I'm a novice (73 yrs young) using Xfinity/Comcast isp for 2 laptops and I'm needing help. Upgraded a old HP 6820s (Intel Core 2 Duo CPU T5870) laptop (not this machine) from ubuntu 14.04 LTS to 16.04 LTS (both 64 bit) by selecting the upgrade button after installing software updates. Now Firefox/Thunderbird and Chrome won't connect to Internet. MESSAGE: (Firefox can't find the server at start.ubuntu.com).

This laptop I'm using to type works fine using Firefox or Chrome. This laptop had Windows 10 and I wiped it out and installed ubuntu 16.04 from a dvd. Everything worked after software updates.

Any help will be appreciated. Thanks.

I'm a novice (73 yrs young) using Xfinity/Comcast isp for 2 laptops and I'm needing help. Upgraded a old HP 6820s (Intel Core 2 Duo CPU T5870) laptop (not this machine) from ubuntu 14.04 LTS to 16.04 LTS (both 64 bit) by selecting the upgrade button after installing software updates. Now Firefox/Thunderbird and Chrome won't connect to Internet. MESSAGE: (Firefox can't find the server at start.ubuntu.com). This laptop I'm using to type works fine using Firefox or Chrome. This laptop had Windows 10 and I wiped it out and installed ubuntu 16.04 from a dvd. Everything worked after software updates. Any help will be appreciated. Thanks.

모든 댓글 (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This sounds more like an issue with Ubuntu that with Firefox or Thunderbird as it sounds like it is impact non-Mozilla software. I recommend that you contact the Ubuntu support forum.

I hope this helps, but if not, please come back here and we can look into a different solution for you.