Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Problem downloading Trojan.Kotver Removal tool

  • 4 답장
  • 3 이 문제를 만남
  • 6 보기
  • 최종 답변자: happily

more options

I fell for the scam web page: "Urgent Firefox Update". I clicked on it. I am trying to download Symantec's Trojan.Kotver Removal Tool. It doesn't seem to be working. I waited for an hour. It looks as though it is downloading, but it shows this message: "Unknown time remaining - 0 bytes". Any advice?

Is there another way to remove this Trojan maleware? I ran MalwareBytes. It removed one object. I don't know if it was the Trojan.Kotver. Is there a way to check if it is on my PC?

I fell for the scam web page: "Urgent Firefox Update". I clicked on it. I am trying to download Symantec's Trojan.Kotver Removal Tool. It doesn't seem to be working. I waited for an hour. It looks as though it is downloading, but it shows this message: "Unknown time remaining - 0 bytes". Any advice? Is there another way to remove this Trojan maleware? I ran MalwareBytes. It removed one object. I don't know if it was the Trojan.Kotver. Is there a way to check if it is on my PC?

모든 댓글 (4)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

I was finally able to download Symantec's Trojan.Kotver Removal Tool. It did not find the Trojan.Kotver malware. Do you think my PC is OK, or should I run another kind of malware scanner, other than MalwareBytes; which I already used.

more options

FredMcD said

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
more options

Thanks. I'm scared to run the other malware scanners. Some reviewers say they gave them problems with their PC after using them. I did run Avast free antivirus in addition to Malwarebytes.