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Firefox crashes

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Firefox crashes with Mozilla Crash Reporter appearing all the time

Crash ID: bp-81557dc4-41c8-4219-90fe-e680d2170131

Firefox crashes with Mozilla Crash Reporter appearing all the time Crash ID: bp-81557dc4-41c8-4219-90fe-e680d2170131

선택된 해결법

hi ronald.coutinho, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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선택된 해결법

hi ronald.coutinho, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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Hi Phillip,

Thanks for your help in nailing the issue.

I contacted the IT dept and have updated them to make sure the endpoint websense is fully updated. The issue was with version's greater than 50.0

However was able to download older version 49 with update disabled.

Regards, Ronald Coutinho