Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Youttube and other Videos not playing properly in Firefox 53.0.1 on Android 4.4 KitKat OS

  • 4 답장
  • 15 이 문제를 만남
  • 1 보기
  • 최종 답변자: KenP1

more options

Since last few days, I am unable to play youtube (m.youtube.com) and other (cnbc) videos properly in FF. When I play Youtube videos in FF, 50% of the video viewing area is greyed out. The top part of the video is also greyed out. I can see 25% of the video in the middle area. The video is black and white and not in color. I don't know what changed within FF (extension/plugins) that I am unable to play videos properly. The audio seems to be ok.

I don't have this problem playing Youtube videos in Chrome or Samsung Galaxy S3's stock browser.

Anything with Adobe Flash or HTML5 that might have caused this?

Thank you.

Since last few days, I am unable to play youtube (m.youtube.com) and other (cnbc) videos properly in FF. When I play Youtube videos in FF, 50% of the video viewing area is greyed out. The top part of the video is also greyed out. I can see 25% of the video in the middle area. The video is black and white and not in color. I don't know what changed within FF (extension/plugins) that I am unable to play videos properly. The audio seems to be ok. I don't have this problem playing Youtube videos in Chrome or Samsung Galaxy S3's stock browser. Anything with Adobe Flash or HTML5 that might have caused this? Thank you.

모든 댓글 (4)

more options

This is a known issue with Firefox 53. We did not hear about this until after we released. The team is working on fixing the issue.

more options

I saw the issue two days prior to May 1 update of FF to 53.0.1.

I have another device with Android 7. And YouTube video works fine. So the problem is impacting Android 4.4 and possibly other older Android versions

more options

Firefox 53 was released on 2017-04-19. This issue has only been seen in some Android 4.2 - 4.4 Samsung Galaxy devices.

more options

kbrosnan said

Firefox 53 was released on 2017-04-19. This issue has only been seen in some Android 4.2 - 4.4 Samsung Galaxy devices.

The issue is still there in 53.0.2. I hope this issue is fixed soon.