We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

after firefox 54.0 update I can't send email with earthlink webmail

  • 22 답장
  • 15 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

After the firefox 54.0 update I can no longer send email via earthlink webmail. I can receive, open, read, but not send or forward. THis doesn't happen with IE or Chrome. This happens on three different computers, one with windows 7, the others with windows 10. I'd like to stay with firefox but I can't unless I can send email from earthlink webmail.

After the firefox 54.0 update I can no longer send email via earthlink webmail. I can receive, open, read, but not send or forward. THis doesn't happen with IE or Chrome. This happens on three different computers, one with windows 7, the others with windows 10. I'd like to stay with firefox but I can't unless I can send email from earthlink webmail.

선택된 해결법

Just tested it again and the email sent successfully and went through. Also able to forward emails. So the issue has been resolved. Thanks to one and all for advice/assistance.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

send botton is grey cannot send emails. what do i do

글쓴이 Townley8 수정일시

more options

Hi Townley8

Are you using Earthlink Webmail or another mail service?

If you use Earthlink then the issue should be fixed.

If you use another email service then please start a new thread for your question.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
  1. 1
  2. 2