Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Unable to connect.

  • 2 답장
  • 29 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

bgiddens
bgiddens
more options

No matter what I change in the connection settings the following pops up on my screen. HELP!!!

Unable to connect

Firefox can’t establish a connection to the server at support.mozilla.org. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
No matter what I change in the connection settings the following pops up on my screen. HELP!!! Unable to connect Firefox can’t establish a connection to the server at support.mozilla.org. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

선택된 해결법

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (2)

Shadow110
Shadow110
more options

Could you provide information please about the system this is happening on ie Win 10, 8,7, XP, Mac OS . What version Firefox this is happening with. What Extensions/Ad-ons do you have ? Are you running latest version of Flash. Is your Video Drivers updated and current.

Is this happening to all websites or just this one ?

Try this : https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

or https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating

and https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

You can try this if above do not work : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD
more options

선택된 해결법

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}