Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 54.0 will not restart unless I reboot

  • 1 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: shtarkel

more options

No problems until last few weeks. Now when I try to start Firefox after booting PC (Windows 10) it mostly works, not always. However if I accidentally exit from Firefox it will not start again unless and until I reboot the PC. A particular problem manifests when invited to upgrade to 54.0.1. I go through all the motions, it downloads the update, then it says it is going to restart Firefox. It does not restart, will not start manually. When I reboot and mange to restart it is still on version 5.0. Tried this several times, on PC and Laptop. At some point in investigating why it would not restart I saw message saying Firefox cannot start because already running. Sorry I cannot remember where I saw that message. I then looked at list of all running processes on the PC, and saw that a thread of Firefox was indeed running but I have no means of waking it up to use it. I tried to kill it but kept popping up. Only way round is to reboot the PC. Is this a probem now I see that the latest versions run multi-thread? Rebooting is a very cumbersome get-round, but I am still unable to load and use version 5.1.0. Exacltly the same symptoms happen on my Windows 10 Laptop, so I really do not think it can be just my problem. Please can someone help.

No problems until last few weeks. Now when I try to start Firefox after booting PC (Windows 10) it mostly works, not always. However if I accidentally exit from Firefox it will not start again unless and until I reboot the PC. A particular problem manifests when invited to upgrade to 54.0.1. I go through all the motions, it downloads the update, then it says it is going to restart Firefox. It does not restart, will not start manually. When I reboot and mange to restart it is still on version 5.0. Tried this several times, on PC and Laptop. At some point in investigating why it would not restart I saw message saying Firefox cannot start because already running. Sorry I cannot remember where I saw that message. I then looked at list of all running processes on the PC, and saw that a thread of Firefox was indeed running but I have no means of waking it up to use it. I tried to kill it but kept popping up. Only way round is to reboot the PC. Is this a probem now I see that the latest versions run multi-thread? Rebooting is a very cumbersome get-round, but I am still unable to load and use version 5.1.0. Exacltly the same symptoms happen on my Windows 10 Laptop, so I really do not think it can be just my problem. Please can someone help.

선택된 해결법

Please try to reinstall Firefox and use a new profile.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

Please try to reinstall Firefox and use a new profile.