Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

After updating Eset, old e-mail messages content are all blank. New e-mails are ok. Can you Help?

  • 1 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: christ1

more options

I had recently upgrade eset firewall and right afterwards, I could open old e-mail messages but the content is all blank. New messages are ok. That is, I can read content and open attachments. Whereas, all of my old e-mail messages are blank or Can you Help?

I had recently upgrade eset firewall and right afterwards, I could open old e-mail messages but the content is all blank. New messages are ok. That is, I can read content and open attachments. Whereas, all of my old e-mail messages are blank or Can you Help?

글쓴이 Wayne Mery 수정일시

모든 댓글 (1)

more options

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird