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Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Keep checking my email for your link to reset password, NOTHING RECEIVED! Mozilla states "Confirmation email sent successfully".

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  • 최종 답변자: the-edmeister

MaryAnne4JC
MaryAnne4JC
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I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your company by not acknowledging my requests. Don't state 'sent successfully' messages, when this is not the case.

I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your company by not acknowledging my requests. Don't state 'sent successfully' messages, when this is not the case.

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the-edmeister
the-edmeister
  • Moderator
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Some email hosting sites are blocking emails sent by the Sync / Firefox Accounts server.

Best I can offer is the suggestion to use a different email address from another domain, one that may be blocking.

And if you tell us which domain you used, someone with Firefox Accounts services might be able to address your problem or have a more exact answer for you. The people providing support here are all volunteers, users like you; and we don't have access to the information to effect a fix.