Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My firefox browser is much slower for streaming now. Why is that?

  • 1 답장
  • 9 이 문제를 만남
  • 122 보기
  • 최종 답변자: mattcamp

more options

The video is choppy. Takes more than 10 minutes to play properly and I cna stream fine on other browsers.

The video is choppy. Takes more than 10 minutes to play properly and I cna stream fine on other browsers.

선택된 해결법

Have you enabled multi-process?

Additionally, you might tweak the value for browser.sessionstore.interval parameter in your browser.

Enter about:config in the address bar and click I'll be careful, I promise! when a warning about your warranty pops up.

Then enter browser.sessionstore.interval in the search bar. Double-click the parameter and change its default value (in milliseconds) from 1500 to a higher value.

This should allow Firefox to setup higher time interval for the browser to save a snapshot, so that it will use less RAM memory and videos will be played smoothly.

Let me know if you still have issues after performing these changes.


If none of these steps help, consider refreshing Firefox based on the below instructions:

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (1)

more options

선택된 해결법

Have you enabled multi-process?

Additionally, you might tweak the value for browser.sessionstore.interval parameter in your browser.

Enter about:config in the address bar and click I'll be careful, I promise! when a warning about your warranty pops up.

Then enter browser.sessionstore.interval in the search bar. Double-click the parameter and change its default value (in milliseconds) from 1500 to a higher value.

This should allow Firefox to setup higher time interval for the browser to save a snapshot, so that it will use less RAM memory and videos will be played smoothly.

Let me know if you still have issues after performing these changes.


If none of these steps help, consider refreshing Firefox based on the below instructions:

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

글쓴이 mattcamp 수정일시