Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Pocket button on Firefox for Mac not working

  • 1 답장
  • 5 이 문제를 만남
  • 20 보기
  • 최종 답변자: mattcamp

more options

I have a Pocket account since a few years and I want to move from Chrome to Firefox with all my devices (smartphone, tablet mac). I discovered that the Pocket button is not working. I can click on it and log in with my account (same email as I use for Firefox). Then I'm logged in and my reading list is shown. When I now click on the Pocket button again to safe an article it only offers me to log in. The same happens when I right-click on a link and choose "save link to Pocket". It looks like Firefox doesn't recognize that I'm logged in.

Here some additional information: Firefox account to sync between devices: stsandro@gmx.de Pocket account: stsandro@gmx.de I have set a master password on Firefox to protect my login credentials.

It's kind of embarrassing that Pocket integration works so well with a browser like Chrome but not with Firefox taking into account that Pocket now belongs to Mozilla. I love Pocket and I thought Firefox & Pocket could be good combination.

I have a Pocket account since a few years and I want to move from Chrome to Firefox with all my devices (smartphone, tablet mac). I discovered that the Pocket button is not working. I can click on it and log in with my account (same email as I use for Firefox). Then I'm logged in and my reading list is shown. When I now click on the Pocket button again to safe an article it only offers me to log in. The same happens when I right-click on a link and choose "save link to Pocket". It looks like Firefox doesn't recognize that I'm logged in. Here some additional information: Firefox account to sync between devices: stsandro@gmx.de Pocket account: stsandro@gmx.de I have set a master password on Firefox to protect my login credentials. It's kind of embarrassing that Pocket integration works so well with a browser like Chrome but not with Firefox taking into account that Pocket now belongs to Mozilla. I love Pocket and I thought Firefox & Pocket could be good combination.
첨부된 스크린샷

선택된 해결법

You might have to refresh Firefox, but export your bookmarks first.

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

You might have to refresh Firefox, but export your bookmarks first.

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.