Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't verify account by clicking link for email

  • 5 답장
  • 3 이 문제를 만남
  • 6 보기
  • 최종 답변자: guigs

more options

I get the link; but it won't "link" when the button is clicked.

I get the link; but it won't "link" when the button is clicked.

모든 댓글 (5)

more options

What Mozilla account are you having problems with?

more options

Hi Pat,

Thank you for your question, my name is Rachel and I work at Mozilla. I would like to ask a couple of questions before taking this to a private message. Can you tell me if there are any issue clicking on links in other webpages? Second, if there is not, if you are comfortable sharing the details of the account please forward the email in which the link is not working to verify the account. From there I would like to consult a Sync developer.

Thank you, me email is guigs (at) mozilla (dot) com

more options

I can't do that either. The screen I get is attached. Exactly same problem. What's the solution guigs, as there is none posted.

more options

I don't have a solution at the moment, however this screenshot seems to indicate that javascript is disabled for the page. If you enable it or disable your add-ons temporarily by using Safe Mode you may find that to resolve.Diagnose Firefox issues using Troubleshoot Mode

In the meantime, please open a new questions from the 'Ask A Question' link at the top of the page.