Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Browser Crashes For PC Users Using Windows XP

  • 2 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: cor-el

rjrocker
rjrocker
more options

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

모든 댓글 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Was Firefox able to capture any crash reports on the XP systems? If you are getting the Mozilla Crash Reporter form, Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could this be related to using emoji icons?