cannot send messages
hi, i can receive but not send messages anymore. i've got three email accounts. the accounts from my internet provider (whose i 'm using its SMTP server) is working fine and i can receive message with this account. the other two accounts don't send.
this is the error: An error occurred while sending mail. The mail server replied: MAIL FROM: <______________> does not match authenticated user name. Please check your email address in your account settings and try again.
i checked all settings and they look ok. i found out that if i change the port from 587 with password to 25 without password i can send email. this can't be a solution as it's a not secure connection and moreover it doesn't always work.
how to solve this? thanks
선택된 해결법
ok i have found the solution. i have added new SMTP server with different settings for each account. since today i have always used my ISP SMTP server...
thanks
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In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
Please post back with this information and any other questions you might have.
선택된 해결법
ok i have found the solution. i have added new SMTP server with different settings for each account. since today i have always used my ISP SMTP server...
thanks